Frequently Asked Questions
Everything you need to know about using TicketBadger to discover Edinburgh Festival events
What is TicketBadger?
TicketBadger is an AI-powered Edinburgh Festival event discovery platform. We help you find the perfect shows across the Edinburgh Fringe, International Festival, Book Festival, and Jazz & Blues Festival using intelligent search and personalized recommendations.
How does the AI-powered search work?
Our AI understands natural language queries and semantic meaning. You can search for events using descriptive terms like "funny shows for families" or "late-night comedy" and we'll find the most relevant matches based on event descriptions, categories, and reviews.
How do I book tickets through TicketBadger?
TicketBadger helps you discover events, but ticket purchases are completed through the official festival websites. When you find an event you like, click the 'Buy tickets' button to be directed to the official booking page.
Which Edinburgh festivals does TicketBadger cover?
We currently cover the Edinburgh Festival Fringe, Edinburgh International Festival, Edinburgh International Book Festival, and Edinburgh Jazz & Blues Festival. Our database includes over 4,000 events updated daily.
Is TicketBadger free to use?
Yes! TicketBadger is completely free to use. We help you discover amazing festival events at no cost. You only pay when purchasing tickets through the official festival websites.
How often is event information updated?
Our event database is synchronized with official festival APIs multiple times per day. This ensures you always have access to the latest information about performances, availability, and scheduling changes.
Can I save my favorite events?
Currently, we recommend bookmarking events in your browser. We're working on adding user accounts with the ability to save favorites, create custom lists, and receive recommendations based on your preferences.
How does the photo personality analysis work?
Our photo analysis feature uses AI to playfully match your personality with Edinburgh Festival shows. Upload a photo, and we'll suggest events that match your vibe. It's a fun way to discover shows you might not have considered!
Are the venues wheelchair accessible?
Many Edinburgh Festival venues offer wheelchair access and other accessibility features. Each event page includes accessibility information when available. We recommend contacting venues directly for specific accessibility requirements.
Can I use TicketBadger on my mobile device?
Yes! TicketBadger is fully responsive and works great on smartphones and tablets. You can search for events, view details, and access venue maps from any device with a web browser.
How do I find family-friendly shows?
You can search for "family-friendly" or "kids shows" to find age-appropriate events. Each event page also displays age restrictions and content warnings to help you choose suitable performances for your family.
What should I do if event information seems incorrect?
While we sync data from official sources, occasionally information may be outdated. Always verify critical details like performance times and ticket availability on the official festival websites before attending.
Still have questions?
We're here to help! Check out our event discovery page to start exploring, or visit the official Edinburgh Festival websites for booking support.